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Agam Arora

B2B AI Product Manager. Technical PM, AI agents. 12 years. 5 industries.

Experience
Principal Product Manager, AI Jun 2026, Present
  • Principal PM working on time and labor within workforce management at UKG.
AVP, AI Products Jun 2024, May 2026
  • Leading product end-to-end for an enterprise customer experience platform. Two paying enterprise customers in production, multi-million-dollar deal pipeline, airline deployment live
  • Voice AI platform handling 4M+ calls/year at 50% lower cost. Three verticals shipped with Fortune 500 engagements
  • Product portfolio: multi-modal, multi-lingual, multi-agent conversation management, post-call evaluation, and analytics
  • Delivered 15+ AI POCs across RAG, voice, and agentic systems, driving $1.5M+ in enterprise deals
  • MCP-first platform bet: every new capability ships as an MCP server, 1-2 week steady state
  • Built GenAI no-code tool for API tagging, onboarded 30+ third-party services
  • Led product discovery for AI-native CRM+CDP suite, 50+ stakeholder interviews
Lead Product Manager Dec 2020, May 2024
  • Flagship data product ANALYZE crossed $1M ARR in 18 months, 35% upsell
  • Reduced data onboarding from 60 days to 7 via API-first workflows
  • Improved NPS from 3.6 to 4.7 through platform reliability changes
Product & Program Consultant Jan, Dec 2020
Freelance, Canada
  • Advised startups and VC-backed companies on system design, data analytics, and product marketing
  • Contributed to $500K+ in funds raised
Manager, Business Development Jul 2018, Dec 2019
  • Revamped franchise model, converted 70% of existing partners
  • 15% reduction in operational costs through process digitization
Co-Founder & Studio Head Jan 2016, May 2018
  • Built $75K ARR business, team of 18
  • Indie Game of the Year 2017
Analyst, Analytics & Market Research Apr 2014, Dec 2015
  • Data analytics and market research driving product launches
Education
PGDM, Marketing
FORE School of Management, 2014
B.Tech, Computer Science
BM Institute of Engineering & Technology, 2012
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