Resume — Agam Arora

Experience

AVP, AI Products Nov 2025 — Present

AIonOS India Pvt. Ltd.

Delivering E2E customer experience platform for enterprise CX transformation
Product portfolio: multi-modal, multi-lingual, multi-agent platform for conversation management and analytics

Sr Principal Product Manager Sep — Nov 2025

UKG (Ultimate Kronos Group)

Forecasting, AI and workforce planning product portfolio

Lead Data Product Manager Jun 2024 — Aug 2025

AIonOS India Pvt. Ltd.

Voice AI platform handling 4M+ calls/year at 50% lower cost
Delivered 15+ AI POCs across RAG, voice, and agentic systems, driving $1.5M+ in enterprise deals
Built GenAI no-code tool for API tagging, onboarding 30+ third-party services
Led product discovery for AI-native CRM+CDP suite, 50+ stakeholder interviews

Lead Product Manager Dec 2020 — May 2024

FarEye Technologies Pvt. Ltd.

Flagship data product ANALYZE crossed $1M ARR in 18 months, 35% upsell
Reduced data onboarding from 60 days to 7 via API-first workflows
Improved NPS from 3.6 to 4.7 through platform reliability changes

Product & Program Consultant Jan — Dec 2020

Freelance — Canada

Advised startups and VC-backed companies on system design, data analytics, and product marketing
Contributed to $500K+ in funds raised

Manager, Business Development Jul 2018 — Dec 2019

Blossom Kochhar (Aroma Magic)

Revamped franchise model, converted 70% of existing partners
15% reduction in operational costs through process digitization

Co-Founder & Studio Head Jan 2016 — May 2018

V2 Games India Pvt. Ltd.

Built $75K ARR business, team of 18
Indie Game of the Year 2017

Analyst, Analytics & Market Research Apr 2014 — Dec 2015

AbsolutData Analytics

Data analytics and market research driving product launches

Education

PGDM, Marketing

FORE School of Management, 2014

B.Tech, Computer Science

BM Institute of Engineering & Technology, 2012

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